Tour operators and travel agents relationship questions

tour operators and travel agents relationship questions

Many people like to travel. In this lesson, you'll learn how a tour operator provides these people with services while travel agents help these. The study aims to investigate the characteristics of the relationships between travel agencies (TA) and tour operators (TO). Through an empirical analysis, we. in answering questions which support qualitative research approach. The results of the interview the operations to manage the challenges that a tourism company meets. 3 DEVELOPMENT IN THEME TOURISM AND TRAVEL AGENCY.

Never heard of those terms before? For every single one of us, just like we have favorite restaurants and grocery stores, we have a list of vendors we like to book our clients with. But—here's the surprise—you're playing favorites from the vendors within a formal preferred supplier list.

What is a Preferred Supplier Relationship in the Travel Industry?

And that brings us to. Call in the Fun Police, bureaucracy as always is gonna jump in to ruin all the fun! But I like you. If you do some things for us, eh, we can make this a mutually beneficial relationship, no?

  • The Difference between Tour Operators and Travel Agents

I do not know if these agreements occur in a deep, dark alley or not. When it plays out in my head, dark alley with a lone light bulb is the backdrop. The characters also have thick Italian accents like in The Godfather.

tour operators and travel agents relationship questions

Anyhow, in the travel industry, when someone is talking about a Preferred Supplier List, think two things: And make sure to think in a thick and raspy Italian accent. This is very important. For new agents, it may be a little confusing.

tour operators and travel agents relationship questions

Do you even need one? Agencies with smaller sales maybe this is you? Why, incentives, of course! This is the biggest reason why agents will book with preferreds over non-preferred vendors. Others will immediately start over-sharing every travel nightmare they, and everyone on the internet have ever experienced.

Finally there are the folks that hit you up with a rapid fire, laundry list of questions like a hypochondriac during a doctor's visit.

The other ever popular response is "Wow, so you must get to like travel all over the world for free-right? It's true, most people have no idea how travel agents work and how they can help. Hopefully, I can help clear up some of this confusion by explaining things about what we do Most desperate vacation-seekers, take the knee jerk reaction of heading online to make their reservations.

The lure of internet convenience and control quickly turns into confusion, indecisiveness and anxiety not to mention a huge time suck.

How a Travel Agent Works

How do I know? Think of a travel agent as your tour guide that will lead you to the perfect vacation. If you've ever wondered what a day in the life of a travel agent is like, here's a bit more about what we're all about and how we help our clients Travel Agents are "All Inclusive" - Hotels, vacation package companies and cruise lines all include travel agent commissions in their published prices. If you do all the work yourself online, they "pocket" the difference.

The Difference between Tour Operators and Travel Agents - Tenon Tours

Using the services of a travel agent means you get the customer service you deserve. You won't be spending hours on the internet, hanging on phone hold for eternity or wasting any precious time wondering and worrying. Travel Agent Do Not Cost More - Travel agents basically earn their living by the commissions we earn from our sales of hotel stays, cruises, sightseeing and rental cars.

The airlines haven't paid commissions to travel agents since the mid 's. This is why when my travel agency Vacationkids recommends infants should have their own airlines seats instead of flying free as a lapchildwe're not trying to part you from your money, we're trying to make sure your baby stays safe. If you want to use mileage points too book your own flights, no problem.

What Is a Preferred Supplier in Travel?

Online Travel companies do charge service fees. They build them into the cost that you pay. There are some travel agents that do charge a minimal service fee for their time which is usually offset by their time and money savings. Make sure you do ask in your initial consultation. Others may ask for an upfront deposit, especially in situations dealing with very complex itineraries or group events. Travel Agents Are not pushy - Any good travel agent knows it's not about making the sale, it's about creating happy clients.

Happy clients become fans of your company, come back to you every year and recommend your company to others.

Most travel agents rejoice when we can save our clients money with a great deal. We make our recommendations based on the specific needs and requests of our clients. We don't base our recommendations on industry sales incentives or bonus gifts.

If we know of a better room or experience that will enhance our client's family vacation, we'll suggest. We just want our clients to make the best informed decisions to get the most value for their vacation dollars.

tour operators and travel agents relationship questions

These are probably the same folks who like putting together IKEA furniture. No matter, make yourself happy find your best price and email us all the details. Your travel agent will either be able to match it or tell you why you're setting yourself up for a scam.

I even had clients who will make their own reservations directly with a cruise line or tour company then call and transfer their booking to our agency. They get and do exactly what they want while having us do all the follow up, follow thru while making suggestions to enhance their enjoyment.

Travel Agents Have Rates That You Don't - Travel agents are privy to special flight prices, special hotel and cruise cabin rates that consumers will never find online themselves. This feature alone will save you money. Beyond pricing, good travel agents have the buying power to get extra amenities like ship board credits or insider tours that can also enhance your family's vacation.

Travel Agents Save You Time - Time in our most precious commodity and yet so many people are willing to waste it. HOURS can be spent properly researching a vacation. With the amount of conflicting information available online, it's easy to quickly get overwhelmed and confused.

Many times, the questions perplexing travelers are one that agents can answer right off the top of our heads thanks to our years of experience. If you have detailed questions or need to plan a complicated itinerary, we do all the work for you.

We can make the international phone calls to get your questions answered. We know who and how to reach out to in order to get the job done, saving you hours of frustration. Travel Agents Understand The Fine Print- Most people don't bother reading any of the fine print terms and conditions of their travel documents until it's too late. This is what "trips" them up pun intended and costs them big bucks in the long term. Even if folks do stop to read it, they fully understand all the implications.

Travel Agents are well versed in these rules, terms and conditions. We can help navigate and protect your family and investment. Travel Agents Protect You - Most DIY vacation planners don't realize that medical insurance usually does not cover your family while on vacation out of area or especially overseas.